CMC Global

Quality Assurance Process Manager

CMC Global

  • Hà Nội,
  • 30/09/2021


  • Plan, design and drives process & quality assurance policies improvement initiatives by collaborating with the Board of Directors;
  • Monitor, measure and evaluate business processes with the aim of delivering effective processes and output;
  • Ensures efficiency of business operations and creates and implement changes as needed;
  • Process training for the functional departments, including Sales, Delivery, Back Office divisions…;
  • Support the leaders in ensuring team members are acknowledged all business processes and procedures;
  • Conducts audits and inspections and identifies process or service issues to be addressed.


  • Bachelor’s degree and higher in Business Management/ Information Technology or in a related field;
  • At least 4 years of experience in business process management and quality assurance, in which 2 years working in ICT companies;
  • Intensive knowledge of ISO, CMMi & ISMS;
  • Proven experience in manage an effective team with 4-5 members;
  • Exceptional leadership, collaboration, critical thinking and communication skills;
  • Able to work with, challenge and support all levels in the organization. A high level of responsibility and initiative;
  • Professional certification, such as Project Management, Six Sigma or ISO9001:2015 Lead Auditor/ Internal Auditor is an advantage.
  • English 650+ TOEIC
  • Attractive package:
    • Basic salary: negotiation
    • Annual performance bonus of around 4-6 months of salary.
    • Hot bonus applied for individual/department having outstanding achievement and/or successful project…
    • Achievement/Award bonus for the best employee, voted and rewarded once per 6 months.
  • Clear career roadmap, chance to be promoted and rotate.
  • Fair, transparent and open working culture.
  • High-end working office, modern and convenient facilities…
  • Premium healthcare insurance: CMC Healthcare
  • Annual company trip, team building, engagement events/ activities and bonus for holidays (including New Year, Women’s day, Children’s day, Independent day…).