CMC Global

IT Support – Desktop (G3)

CMC Global

  • TP. Hồ Chí Minh,
  • 31/10/2021

Job Description

  • Desktop/Laptop Installation, configuration & troubleshooting.
  • VPN Issues.
  • Install and support applications (MS office, Zoom, OneDrive, VPN and other basic software Issues)
  • Print Server configuration/Troubleshooting
  • Manage INC and REQ in ServiceNow for respective locations.
  • Smart hand support for server and networking devices installed in respective location (monitoring and reporting issues to backend teams)
  • Co-ordinating with vendors for any local infra setup/changes that come up.
  • Syspro Access/Issues, Syspro printer issue
  • Share drive access and related issues. Share drive quota addition


  • Have a bachelor’s degree in IT or related fields
  • At least 4 years of experience

**Key success factors:

  • Results Focused and Outcome Driven
  • Creative Problem Solving
  • Teamwork and Cooperation
  • Effective Communication
  • 13th salary, 13 leave days
  • “CMC care” health insurance
  • Annual Summer Vacation: follows company’s policy
  • Salary review 2 times/year or on excellent performance
  • International, dynamic, friendly working environment
  • Annual leave, working conditions follow Vietnam labor laws.
  • Other allowances: working on-site allowance, etc.
  • Total allowances: 16.000.000 VND ~ 17.000.000 VND per year
  • Time working: 8: 30 a.m – 5:30 p.m (Mon – Friday)
  • Working place: 01 Sang Tao, Tan Thuan, District 7, HCMC
  • Years of Experience Required

    4+ years

  • Required Education Level


  • Job Level


  • Work Form